- Tax exempt customers must provide tax id number and all company information
- Payment terms: all bank cards
- Freight terms: due with order – freight charge with handling charge.
- On large orders – call for special freight arrangements and cost- will be handled on a case by case
- All prices are net wholesale
- Claims for damaged packages must be filed with the shipping carrier
- Claims for defective product, errors or shortages must be with made within 10 days
- Call for return authorization for all returns, refunds and exchanges
- Return shipping is at buyer’s expense
- All returns must be original packages. All ribbon must be unopened rolls without any damage.
- All items must be returned in sellable condition – sellable at original asking price
- All returns must be sent back within two weeks of approval for return